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Free standard shipping on orders all orders
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Refund: After receiving and inspecting your return, you will receive a refund within 7 business days using the payment method used to place your order.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The Merrell Encore Ice 4 is a casual women's open back clog with ultra soft shearling lining to keep you warm.
These Merrell Encore Ice 4 Black Suede Women's Shoes have the following features:
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 7 days of giving your package to the return shipper
For more information about returns, refunds and exchanges please visit our refund policy
Shipping policy for USA:
Average delivery time: Orders are processed within 1-3 business days, and delivered within 5-8 business days.
For more information please visit our shipping policy
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