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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Refund: After receiving and inspecting your return, you will receive a refund within 7 business days using the payment method used to place your order.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The '70s-inspired DÔEN Heirloom Annalisa Dress is truly a labor of love from start to finish and we're honored to spotlight the detailed work of the skilled craftswomen in Peru who bring this Pima cotton design to life, with each dress taking nearly a month to complete by hand. Groups of knitters hand-crochet each flower before they're meticulously hand-sewn onto the body of the dress, in total passing through the hands of at least 15 different craftswomen before the dress is complete.
The DÔEN Heirloom Annalisa is a sleeveless style with a high neck, a fitted silhouette, and a mini-length hemline. It features a scallop crochet trim at the crew neckline, sleeve openings, and hem. Three hand-crocheted buttons extend down the back. This extra-special treasure is an heirloom in every sense, a piece we hope you wear for years to come.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 7 days of giving your package to the return shipper
For more information about returns, refunds and exchanges please visit our refund policy
Shipping policy for USA:
Average delivery time: Orders are processed within 1-3 business days, and delivered within 5-8 business days.
For more information please visit our shipping policy
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